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Generate FREE Leads From Existing Traffic
Unlock More Prospect Channels
Go From Business Hours to 24/7 Service
Turn First-Time Customers Into Repeat Buyers
Drag-And-Drop Email Builder
Quickly & Easily Send Review Requests
Read & Reply To New Reviews From Your Pocket
✅ Stop Losing Clients When You Miss Calls
Charlie Pro answers every inbound call, 24/7
✅ Get a System That Feels Like a Team Member
Charlie isn’t a chatbot. It’s a fully-trained AI employee that understands your services, tone, and follow-up process
✅ Manage Multiple Clinicians with Zero Stress
Whether you have 3 calendars or 13, Charlie can handle complex bookings across multiple clinicians and services, fully synced with your Cliniko diary.
✅ Automate the Follow-Up You Never Have Time For
From missed appointment reactivation to no-show follow-up and reminder sequences it’s all handled automatically with smart, personalised SMS and email workflows.
✅ Save Time With Smart Notes and Call Summaries
Charlie listens, records, and summarises calls — so you get the info you need without spending your day taking messages.
✅ Advanced Voice AI That Sounds Human
Our upgraded voice model gives your clients a seamless, natural phone experience
✅ Communicate Based on Patient Behaviour
Using smart tags and contact history, Charlie knows who’s new, who’s overdue, and who’s ready to book again and acts accordingly.
✅ Cliniko-Connected, Fully Synced
Live availability, real-time booking, Charlie works with your Cliniko setup, not around it.
✅ Never Miss Another Client Call
Charlie Lite picks up when you can’t — whether you're in session, out of hours, or just taking a breather. No more voicemail dead-ends.
✅ Look Bigger Than You Are
Give your business a polished, professional front-of-house without needing to hire a receptionist. Charlie handles it, consistently and reliably.
✅ Simple Booking, Done Right
Charlie collects caller details and sends them your booking link immediately so new leads can get booked in without you lifting a finger.
✅ Follow Up Without Chasing
Missed a call? Charlie sends a friendly SMS or email to keep the conversation going and help convert.
✅ Call Recordings & Summaries Built-In
You get full visibility with call recordings and optional summaries so you know exactly who called, what they needed, and what Charlie said.
✅ Customised Personality to Match Your Brand
From the way Charlie speaks to the follow-up messages it sends everything is tailored to you and your business tone.
✅ Peace of Mind Without the Price Tag
You get a reliable, intelligent AI receptionist without the overheads all for a price that works for solo businesses.
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mail.medtechinnovationai.com
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