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Capture and Convert Inbound Phone Calls Automatically

The average business misses around 40% of its inbound calls, which means they're missing out on potential new revenue every single day.

Capture Leads From Your Website, Social Media, Google, and more!

Text messaging is the #1 preferred method of conversation today, so why make your customers call you? Unlock the power of Text Messaging, Facebook Messaging, Instagram DM, and Google Business Chat - all in one place!

  • Generate FREE Leads From Existing Traffic

  • Unlock More Prospect Channels

Go From Business Hours to 24/7 Service

People get frustrated when they get sent to voicemail, but businesses who hire an AI Employee are able to serve their prospective customers at literally any time, even multiple calls at once!

Customize and Personalize Your New AI Employee

Choose from personalities like calm and composed, expressive and cheerful, and more, then let us train your employee on your specific business information so it can do everything from providing support to gathering contact info for follow-up.

Generate Sales With The Push Of A Button

Turn your database of leads & customers into new sales via email and text-message campaigns whenever you want!

  • Turn First-Time Customers Into Repeat Buyers

  • Drag-And-Drop Email Builder

Effortlessly Scale Your Online Reputation

Send review requests with a simple click. Reply to Google & FB reviews in the same place you reply to everything else. Managing your reviews and, most importantly, protecting your brand’s reputation becomes a cinch!

  • Quickly & Easily Send Review Requests

  • Read & Reply To New Reviews From Your Pocket

All The Features You Need In One Place

Here's Everything Your New AI Employee Can Do

(But Only If You Want!)

Conversational Phone Calls

Live voice conversations with all your inbound calls

Custom Working Hours

Your business phone rings first, and AI takes over only if no one answers.

Route Inbound Calls

Forward calls to particular team members under certain conditions

Gather Information

From contact information to custom fields, capture all the most important lead info

Email Summary

Get a notification with a summary and recording of each call your employee handles

Workflow Activation

After hanging up, automatically follow-up with new leads to maximize conversion

Tone Customization

Personalize your employee to represent the unique culture of your business

Simple & Effective Prompting

Give your employee a goal and let it go to work, without all the training headaches

Charlie Pro

£600 setup (one-time)
Just £397/month (RRP £497/month after launch)
Launch offer open to only 5 clinics
RRP for setup: £2000Launch Offer (Very Limited)

We’re opening up only 5 build slots at this price during our early launch window.
Once these are filled, prices increase and move to a waitlist.

Stop Losing Clients When You Miss Calls

Charlie Pro answers every inbound call, 24/7

Get a System That Feels Like a Team Member

Charlie isn’t a chatbot. It’s a fully-trained AI employee that understands your services, tone, and follow-up process

Manage Multiple Clinicians with Zero Stress

Whether you have 3 calendars or 13, Charlie can handle complex bookings across multiple clinicians and services, fully synced with your Cliniko diary.

Automate the Follow-Up You Never Have Time For

From missed appointment reactivation to no-show follow-up and reminder sequences it’s all handled automatically with smart, personalised SMS and email workflows.

Save Time With Smart Notes and Call Summaries

Charlie listens, records, and summarises calls — so you get the info you need without spending your day taking messages.

Advanced Voice AI That Sounds Human

Our upgraded voice model gives your clients a seamless, natural phone experience

Communicate Based on Patient Behaviour

Using smart tags and contact history, Charlie knows who’s new, who’s overdue, and who’s ready to book again and acts accordingly.

Cliniko-Connected, Fully Synced

Live availability, real-time booking, Charlie works with your Cliniko setup, not around it.

Charlie Lite

£300 setup (one-time)
Just £99/month (RRP £150/month after launch)
Launch offer open to only 10 clinics

Never Miss Another Client Call

Charlie Lite picks up when you can’t — whether you're in session, out of hours, or just taking a breather. No more voicemail dead-ends.

Look Bigger Than You Are

Give your business a polished, professional front-of-house without needing to hire a receptionist. Charlie handles it, consistently and reliably.

Simple Booking, Done Right

Charlie collects caller details and sends them your booking link immediately so new leads can get booked in without you lifting a finger.

Follow Up Without Chasing

Missed a call? Charlie sends a friendly SMS or email to keep the conversation going and help convert.

Call Recordings & Summaries Built-In

You get full visibility with call recordings and optional summaries so you know exactly who called, what they needed, and what Charlie said.

Customised Personality to Match Your Brand

From the way Charlie speaks to the follow-up messages it sends everything is tailored to you and your business tone.

Peace of Mind Without the Price Tag

You get a reliable, intelligent AI receptionist without the overheads all for a price that works for solo businesses.

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mail.medtechinnovationai.com

+441416737057